Our Guest Service Philosophy
The restaurants of Chef Emeril Lagasse are comprised of people who are dedicated to providing the best possible food, service and ambience to our guests. The self-respect, pride and commitment that all employees possess is what makes our restaurants the successes that they are. Being better than you were the day before and continuing to learn everyday is the foundation that our restaurants are built upon. This foundation is apparent in every aspect of our restaurants; in the depth and layering of the flavor of our food, in personable and sincere service, and in our bold, yet unpretentious, design elements.
Personal service and attention to detail is what we're all about. Consistency. Personal service is name recognition and reading your guest to learn what dining experience the guest is anticipating during each visit to our restaurants. Attention to detail is going the extra mile to make sure all guests' needs are met.
Esprit de corps.
The most important aspect of our service is the team effort and attitude of working together. This means everyone striving for the same goal and the same standard of excellence. Believing in ourselves and understanding that we want the best for our employees and for our customers is the key to our success.
Our Mission For Our Employees
Our mission for our employees is to provide an exciting and great place to work. We strive to provide an environment where each employee understands that he or she is an integral part of our team, and that his or her contribution is critical to the success of our of restaurants. We make every effort to treat our employees fairly and with respect. We provide a workplace where employees have an opportunity to constantly grow and learn professionally from our outstanding team of directors and managers, and from each other.
Our Equal Opportunity Policy
All of Emeril's restaurants are committed to a policy of equal opportunity in employment for everyone, regardless of race, color, sex, religion, national origin, age, disability, pregnancy, sexual orientation, veteran status, or any other basis protected by law. We are committed to administering our personnel actions in accordance with applicable laws. This policy applies to all employment decisions, including hiring, promotion, discipline, discharge, or other employment decisions.