Card FAQ

Questions?
We will be glad to help, just call Emeril?s Homebase during our business hours. 504-524-4241, Mon - Fri, 8am - 5pm CST

Emeril's Card Use

Where can I purchase my Emeril's Card?
Emeril's Cards can be purchased at any participating Emeril's restaurants and thru the Emeril Store, powered by Cooking.com.

Where can I use my Emeril's Card?
Emeril's Cards are redeemable at any participating Emeril's restaurants for dining (food, beverage, tax and gratuity) and restaurant merchandise. However, Emeril’s Cards are not redeemable for merchandise through the Emeril Store, powered by Cooking.com.

Participating Locations:
Emeril's Cards can be purchased and redeemed at any of the participating Emeril's restaurants listed below:

For addresses and phone numbers please visit the restaurant section of our website at emerilsrestaurants.com.

How do I check the balance on my Emeril's Card?
Go to www.emerils.com/card  and click on "Check Your Balance".

Can I reload and reuse my Emeril's Card?
Yes, you may reload your card at any participating Emeril's restaurant or by calling 504-524-4241, Mon - Fri, 8am - 5pm CST.

Will my Emeril's Card expire?
No, your Emeril's Card will not expire.

Emeril's Card Registration

Why should I register my Emeril's Card?
By registering your card, you protect the value on your card should it be damaged, lost or stolen. Registering your Emeril's Card also allows you to manage your account online, view usage history and makes you eligible for future Emeril's Rewards.

Please note: Correct billing, mailing (No PO Boxes) and email addresses are required to register your card. We take great care to protect your personal information and do not share your information with any 3rd party. For more information about our privacy policy, visit http://www.emerils.com/information/privacy.

How do I register my Emeril's Card?
Register your card by visiting www.emerils.com/card and click "Register Your Card."
Please enter the Card Number and the REG CODE found on the back of your card, then complete the required information on the registration form.

Emeril's Card Help

What if my Emeril's Card is damaged?
If your card is damaged or becomes unreadable, a new card may be issued at any participating Emeril's restaurants, or by calling 504-524-4241, Mon - Fri, 8am - 5pm CST. Damaged cards can be replaced for the remaining value with the original purchase receipt or if registered. To protect the balance on your Emeril's Card, please register at www.emerils.com/card.

How do I request a replacement for a damaged Emeril's Card?
To request a replacement card, please call 504-524-4241. We will activate and ship a replacement card as soon as possible. We can only transfer the remaining balance from your damaged card to the replacement card. Emerils.com is not responsible for shipping charges for the replacement card.

What if my Emeril's Card is lost or stolen?
You may report a lost/stolen card by calling 504-524-4241, Mon - Fri, 8am - 5pm CST. We will deactivate the lost/stolen card and transfer the remaining balance to a replacement card.

How do I request a replacement for a lost or stolen Emeril's Card?
To request a replacement card, please call 504-524-4241, during business hours. We will activate and ship a replacement card as soon as possible. We can only transfer the remaining balance from your damaged card to the replacement card. Emerils.com is not responsible for shipping charges for the replacement card.